Alliance Of Organisations For Mediation Standards

The Professional Mediator Accreditation Course

The Professional Mediator Accreditation Course (PMA) offered by AMC provides the necessary training and awareness of mediation skills and satisfies most international criteria for accreditation as a mediator

Why Mediation?

Conflicts are a fact of life. But they do not need to stay a problem. The most commonly used method for conflict resolution tends to be litigation followed closely by arbitration and mediation. However, the first two methods tend to be very expensive, time-consuming and stressful for the parties. Above all, the outcome is not within the parties’ control.

Mediation is a pathway to conflict resolution that is gaining ground due to the fact that it is a relatively faster and cheaper process. The parties retain ultimate control over what the eventual settlement would look like.

Many countries including Singapore and Malaysia have developed laws on mediation which allow the eventual settlement agreement to be recorded as a judgement. The recent Convention on International Settlement Agreements Resulting from Mediation (“the Singapore Convention”) now enables ratifying countries to recognize mediated settlement agreements in cross-border commercial settings. At present the Malaysian government has set up Pusat Mediasi Covid-19 (PMC-19) in order to provide mediation services under section 9 of the Temporary Measures for Reducing the Impact of Coronavirus Disease 2019 (Covid 19) Act 2020 [Act 829].

Given the global and national push towards mediation as the first stop in the path towards conflict resolution, there is an increasing demand for professionals to expand their suite of dispute resolution services to include mediation.

Course Details

The Professional Mediator Accreditation Course (PMA) offered by AMC provides the necessary training and awareness of mediation skills and satisfies most international criteria for accreditation as a mediator contingent upon the following:

  • Successful completion of the 5-day course followed by 1-day assessment; and
  • The candidate obtaining a passing grade for the accreditation assessment at the conclusion of the course.

The 5-day intensive course followed by 1-day assessment will consist of the following components:

  1. Theory of Interest-Based Negotiation
  2. National and International Treaties and Regulations Governing Mediation The Stages of Mediation
  3. Managing Emotions
  4. Reframing
  5. Dealing with Impasse
  6. Industry-specific Conflict Challenges : Health, Tourism & Construction Drafting
  7. Legal and Ethical Issues in Mediation
  8. Practical exercises (eg. Fishbowl, group work)

Course Expectations

Candidates are expected to work closely in groups. The sessions are very interactive and learning materials will be provided.

The assessment will be conducted live and video recordings will be made of each assessment. You agree by your participation that AMC will own the rights of any footage taken during this time for data collection, assessment and marketing purposes. You will be given a copy of your own assessment recording and another one will be sent to a panel of international assessors for accreditation purposes.

Candidates who successfully complete and pass this accreditation course will be invited to join the AMC panel of mediators. AMC is part of an Alliance for various centres globally which enables cross recognition of accreditation among Alliance members. Mediators on the AMC panel will enjoy the option of seeking empanelment in four continents subject to certain conditions. This opens up an avenue for AMC panel mediators to explore co-mediation opportunities in these countries, with AMC's support.

AMC's The Professional Mediator Accreditation Course are 100% HRDCorp claimable. No upfront cost required.

What is HRD Corp?

Human Resource Development Corporation (HRDCorp), or previously known as Human Resource Development Fund (HRDF) is an agency under the purview of the Ministry of Human Resources Malaysia governed by the Pembangunan Sumber Manusia Berhad Act 2001 (PSMB Act 2001). HRDCorp / HRDF was given the mandate by the Malaysian Government to catalyse the development of a competent local workforce that will contribute to Malaysia’s vision of becoming a high-income economy.

What is the PMA Course training programme no?

AMC's Professional Mediator Accreditation (PMA) Course training program no. in HRDCorp is 10001104520.

As East Malaysia’s first full-fledged dispute resolution and mediation consulting firm, AMC aims to provide world-class conflict management consulting services to clients in the region and beyond. Our professional mediators are trained and accredited in dispute resolution and negotiation.

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