Our Methodology

The “how” behind what we do refers to our methodology and approach in conducting mediation sessions.

Our accredited mediators are free to utilize their own brand or style of mediation but our center most commonly uses the “Seven Elements of Interest-Based Negotiation” developed by William Ury and Roger Fisher in the Harvard Negotiation Project.

Mediation sessions are conducted behind closed doors and in a confidential setting after parties have signed an agreement to mediate. Throughout the session, there will be opportunities for private sessions with the mediator before the parties rejoin the main discussion.

We do not encourage mediation sessions to go beyond one day and such events are rare. When the parties agree to a settlement, they will sign a settlement agreement and this can be submitted to the court for a consent judgment if the matter is already pending in trial.

We welcome the presence of counsel representing the parties but the mediator may prefer to hear from the parties directly during the mediation process.

Although most mediations at the Centre are conducted in English, parties are welcome to designate the use of a language they are most comfortable with during the session and an interpreter or a mediator fluent in that language can be provided.

All mediation sessions can be held at our centre but the parties may also designate another neutral location if preferred.

As East Malaysia’s first full-fledged dispute resolution and mediation consulting firm, AMC aims to provide world-class conflict management consulting services to clients in the region and beyond. Our professional mediators are trained and accredited in dispute resolution and negotiation.
© 2018-2022 Asia Mediation Centre & Concordia DRC Sdn Bhd (1338948-X). All Rights Reserved.
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